Terms of Service
Please read these terms carefully before purchasing any eSIM plan.
Acceptance of Terms
By accessing or purchasing from esimro, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use our service. Continued use of the platform following any update to these terms constitutes your acceptance of the revised terms.
Service Description
esimro is a reseller of eSIM data plans. We source plans from licensed third-party network operators worldwide and make them available via this platform. We do not operate a mobile network, own radio infrastructure, or issue SIM cards. The connectivity experience depends on the underlying operator's network.
Eligibility
To use esimro, you must be at least 18 years of age and possess a device that:
- Supports eSIM technology
- Is carrier-unlocked (not locked to a single operator)
- Is compatible with the plan's supported networks
Purchases & Payments
All sales are considered final upon eSIM activation. Payments are processed securely via Stripe â we do not store your card details. All prices are displayed and charged in US Dollars (USD). By completing a purchase, you authorise the stated charge to your chosen payment method.
Acceptable Use
Plans are for legitimate personal and business data use only. The following are strictly prohibited:
- Reselling data or eSIM profiles to third parties
- Using plans for machine-to-machine or IoT applications unless explicitly supported
- Any activity that violates local laws in the destination country
- Tethering abuse beyond fair use thresholds set by the underlying operator
Limitations of Liability
esimro is not liable for network outages, data speed variations, or coverage gaps caused by the underlying network operators. Our liability is limited to the amount paid for the specific plan in dispute. We are not responsible for any indirect, incidental, or consequential damages arising from use of our service.
Privacy
Your use of esimro is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using our service, you consent to the data practices described in our Privacy Policy.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Material changes will be communicated with at least 14 days notice via email or a prominent notice on our website. Your continued use after the notice period constitutes acceptance of the updated terms.
Contact
For legal inquiries regarding these terms, contact us at legal@esimro.org. For general support, visit our Contact page or use the live chat on this website.